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Access to Folders

Access to Folders

kewy20
New member | Level 2

Hello!

I have just been sent an email from a Camera Store as I used a film camera over the weekend and they just sent me the Dropbox with all the photos however it comes up saying that I can’t get access to them and contact the person who shared the link. I called the camera store up and they said it is all fine there end and they believe it is Dropbox having the problems. Can anyone recommend anything?

1 Reply 1

Re: Access to Folders

Hannah
Dropboxer
Hey @kewy20, thanks for the post today!

How did they share this folder with you? Did they sent you an email invitation?

Or did they just sent a shared link?

If it's an email invitation, make sure they invited the same email address as the Dropbox account you're signed in to. 

Let me know what you find. 

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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