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Re: Access to "Folder" is limited

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Re: Access to "Folder" is limited

Helpful | Level 5

Same here,

 

Working with Dropbox support, started last week, our users get this popup for any file modification/creation/move.

 

Permissions for teams folder are basic with no limited access, super annoying.

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Re: Access to "Folder" is limited

Helpful | Level 6

This just started for us as well. We are using dropbox business advanced.  This is affecting our productivity and just started recently.  Please allow us to remove this message.

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Re: Access to "Folder" is limited

Helpful | Level 5

We also have same issue.  Correspondence with DropBox help is generic explanation of what happens when you move files.  Help also recommended using website to move files.  Poor answer and refused to recognize that this is a new issue.

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Re: Access to "Folder" is limited

Dropboxer

Hey everyone, thanks for all your reports. 

 

This security feature started becoming available with the updates to the desktop app near the end of September, which is why you all are noticing it now.

 

We do appreciate the time you've taken to share your feedback with us and, if you have any other thoughts on, just give us another nudge. 

 

Thanks again!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Access to "Folder" is limited

Explorer | Level 4

NUDGE:  DISABLE the prompt!  If we have to click to "continue" every single time we move a file or folder, is becoming too slow and reducing workflow!

 

 PLease remove the prompt or provide a checkbox to "don't remind me again" or something like that. this is a REAL PROBLEM!!!

 

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Re: Access to "Folder" is limited

Helpful | Level 6

Lusil,

 

I think our thoughts are pretty clear on this new security feature. We don't like it. It interfears with our work flow. So please remove it. 

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Re: Access to "Folder" is limited

New member | Level 2

Lusil this is an absolutely outrageous response. Dressing up a bug as a feature? Is that really what you are resorting to here?

Can you please take this seriously and get this bugged warning removed, or at least let us toggle it off on the tenant if you want to keep pretending it is a useful feature.

 

I have users who are having to click through this warning literally over 100 times per day.

Do you represent Dropbox when you say this is ok and normal? Or have you gone rogue and you are just trying to manage your KPI's?

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Re: Access to "Folder" is limited

Helpful | Level 5

Seriously, it's become such an issue, we are considering switching to google drive or one drive so we can get our jobs done.  KEEP THE TICKET OPEN LUSIL!!!!

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Re: Access to "Folder" is limited

Helpful | Level 6

Dropbox, I find your response tone deaf.  Clearly there is a usibility problem with this "new feature".  My users are losing valuable time navigating past this dialog box.  We generate 100s of files programatically in the dropbox folder at a time.  The work around is to turn Dropbox off.  Again we are paying for Dropbox Business Advanced and it is unuseable.  If this is not fixed we will be forced to look for another solution.

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Re: Access to "Folder" is limited

Helpful | Level 5

Same problem starting recently in macOS. Thanks for starting this thread Joe F. I contacted Dropbox and was told that it's a feature and that I can tell the Finder to not warn me anymore. However, there's no option to turn off future warnings. I'm awaiting a response but this was clearly recently added and the support team didn't get the memo.

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