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Accessibility to DropBox files for Amazon

New member | Level 2
New member | Level 2

Amazon is telling me that I have an accessability problem with my DropBox files.  Please help.  How does Amazon access my file links in excel?  Here is what they look like and its WRONG: 

https://www.dropbox.com/preview/Amazon%20Images/34%20Baseball%20Tee's/never%20stop%20dreaming.jpg?ro...

 

1 Accepted Solution

Accepted Solutions
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Re: Accessibility to DropBox files for Amazon

Dropboxer
Dropboxer
Hi Peter, if you’re trying to share a link to a file in Dropbox, you need to create one using the following steps.
 
The link you provided only works if you’re viewing the file while logged into your own account, so it wasn’t a shared link, it won’t work for anyone else.

Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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12 Replies 12
Highlighted

Re: Accessibility to DropBox files for Amazon

Dropboxer
Dropboxer
Hi Peter, if you’re trying to share a link to a file in Dropbox, you need to create one using the following steps.
 
The link you provided only works if you’re viewing the file while logged into your own account, so it wasn’t a shared link, it won’t work for anyone else.

Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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Re: Accessibility to DropBox files for Amazon

New member | Level 2
New member | Level 2

Our dropbox links are accessible without logged in, still amazon is saying is that they link are corrupted or not valid? should should I Do now?

 

Highlighted

Re: Accessibility to DropBox files for Amazon

Dropboxer
Dropboxer

Welcome to our Community and sorry to hear you're having issues with this @ashatops.

Could you send me a screenshot of the exact error you're getting so I can have a better look at the the matter at hand?

Thanks in advance!



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Accessibility to DropBox files for Amazon

New member | Level 2
New member | Level 2

Hi,

 

Thanks for your prompt reply.

 

Please see the amazon template file which is saying that images are invalid or corrupted.

Highlighted

Re: Accessibility to DropBox files for Amazon

Dropboxer
Dropboxer

I'm sorry I don't quite understand @ashatops .

If you're getting any errors upon accessing a shared link, please use the buttons shown below to attach a screenshot of what you get in your next response:

Attach image.png

Thanks again!



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Still stuck? Ask me a question!
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Re: Accessibility to DropBox files for Amazon

New member | Level 2
New member | Level 2

Hey Walter,

 

I am not getting any error from dropbox but the amazon template file is not accepting images links that I can access without dropbox logged in.

Amazon executive are asking me to upload images on other website  postimages.org.

 

 

Highlighted

Re: Accessibility to DropBox files for Amazon

New member | Level 2
New member | Level 2

Any update from you Walter? How can I solve my issue? Why dropbox images are not accessible for amazon?? Waiting for your prompt reply.

 

 

 

 

Highlighted

Re: Accessibility to DropBox files for Amazon

Dropboxer
Dropboxer

Can you share a link that's giving you this problem so I can investigate further @ashatops?

Also, could you walk me through the exact steps you take to do this?

Furthermore, have you by any chance checked with Amazon as you're getting an error from their end?



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
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Re: Accessibility to DropBox files for Amazon

New member | Level 2
New member | Level 2

Hey Walter,

Have a look at some of the links on which I am facing the issue.

[Shared links removed for bandwidth purposes]

Process: for Listing products on amaozn we have to download their template file and then we have to fill the details. After that, we have to upload that template file on the amazon portal and it goes into processing status if you have any error in that template file you have to again correct the details and have to follow the same process.

Amazon Reply: Images in template files are corrupted or not valid 

What should I do now?

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