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Accidentally deleted a folder my wife's phone was syncing to, are there any options to recover it?

Accidentally deleted a folder my wife's phone was syncing to, are there any options to recover it?

New member | Level 2

Accidentally deleted a folder my wife's phone was synching to.  It's been 36 days since the deletion. Are there any options to recover the file?  At the time I had a PLUS plan.

1 Accepted Solution

Accepted Solutions

Re: Any options past 30 days?

Dropboxer

Hi @JB1118, I'm sorry to hear about that!

 

Can you just clarify for me, was this possibly a shared folder that was deleted? If so, do you see the folder in your Sharing tab here?

 

Otherwise, if it was just a normal folder then I'm afraid it would have been deleted outside the 30 day version history window of the Plus and Basic accounts.

 

Let me know what you find!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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1 Reply 1

Re: Any options past 30 days?

Dropboxer

Hi @JB1118, I'm sorry to hear about that!

 

Can you just clarify for me, was this possibly a shared folder that was deleted? If so, do you see the folder in your Sharing tab here?

 

Otherwise, if it was just a normal folder then I'm afraid it would have been deleted outside the 30 day version history window of the Plus and Basic accounts.

 

Let me know what you find!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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