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Account Merge

Account Merge

CEM1975
Explorer | Level 4

Hi, I inadvertently accepted an invitation to merge my account with a clients (I thought I was accepting a file share only).  They now have control of my account and I don't know how to un-merge.  To start with they deleted me, which deleted all my files (I could have cried!) I have been re-instated, so I have my files back, but I have no admin rights as I am a member in their account.  I'm very concerned about the confidentiality of my files and I really need to know how do I get my account back?  Thank you!

3 Replies 3

Re: Account Merge

Mark
Super User II

Hi @CEM1975 

 

The team admin needs to remove you from the Team - you cannot do it yourself. 


 


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Re: Account Merge

CEM1975
Explorer | Level 4
Thanks for the advice. Is there a set of instructions for doing this? The team admin is a complete novice. Last time he deleted me completely!

Re: Account Merge

Lori
Dropboxer

Hey @CEM1975, wishing you a great Friday! 

Here's the Help Center article your admin needs, in order for him to covert, and not delete your account.

Enjoy your weekend, and if you have more questions I am here.


Lori
Community Moderator @ Dropbox
dropbox.com/support


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    Lori Dropboxer
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    CEM1975 Explorer | Level 4
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    Mark Super User II
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