cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Find out how Tiffany, a Customer Experience superstar uses Dropbox to keep her family in the loop when it comes to her new baby here!

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Account soon to be deleted, will files I have in a shared folder still be there

Account soon to be deleted, will files I have in a shared folder still be there

sandyy
Explorer | Level 3

I will soon be deleting one of my user's DropBox accounts, and want to make sure their files are integrated to a shared folder. I'm wondering if after their files have migrated to the shared folder and their account is deactivated/deleted, will these files still be accessible/visible in the shared folder? Thanks!

4 Replies 4

Re: Account soon to be deleted, will files I have in a shared folder still be there

Hannah
Dropboxer
Hey @sandyy, thanks for your post and happy Friday!

If you actually copy this person's files to another folder that is shared between you, even if the account gets deleted, the files will remain in the shared folder. 

Just make sure you are the one that has created the folder, so you'll remain the owner.

Let me know if you have any questions!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Account soon to be deleted, will files I have in a shared folder still be there

sandyy
Explorer | Level 3

Hey @Hannah,

 

Thank you for your reply. And if their folder is private to their Dropbox, would they just need to share this folder with me, and then I can make a copy of the files from this private folder to a new folder where I am the owner?

 

Please let me know if you need any clarifications. Thank you!

Re: Account soon to be deleted, will files I have in a shared folder still be there

sandyy
Explorer | Level 3

Can somebody follow up on this? Thanks!

Re: Account soon to be deleted, will files I have in a shared folder still be there

Lori
Dropboxer
Hi @sandyy, sorry to jump in here.

You are right on your point. 

They would need to share the folders or files with you, in order for you to have access. 

I hope this helps. 

Lori
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Who's talking

Top contributors to this post

  • User avatar
    Lori Dropboxer
  • User avatar
    sandyy Explorer | Level 3
  • User avatar
    Hannah Dropboxer
What do Dropbox user levels mean?
Need more support?