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Activity Tab no longer shows viewing history

Activity Tab no longer shows viewing history

Indifizal
Explorer | Level 4

I used to be able to track who had viewed my document, down to the exact time they viewed them. For some reason, the activity tab no longer shows this for this particular document/folder. It still works for other folders. Can anyone help?

5 Replies 5

Re: Activity Tab no longer shows viewing history

Jay
Dropboxer
Hi @Indifizal, thanks for posting on the Community!

Are you only experiencing this for one specific folder?

Is it a private, shared or team folder? Is it a folder for a package file?

This will help me to assist further!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Activity Tab no longer shows viewing history

Indifizal
Explorer | Level 4
Hi Jay,

Im experiencing this with only one specific folder. Its a shared folder. I am the only user who has permission to edit, and viewer info for this folder has been enabled.

Thanks!

Re: Activity Tab no longer shows viewing history

Jay
Dropboxer
Just to check, are you the owner of this folder in particular according to the member list?

Jay
Community Moderator @ Dropbox
dropbox.com/support


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:arrows_counterclockwise: Still stuck? Ask me a question!
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Re: Activity Tab no longer shows viewing history

Indifizal
Explorer | Level 4
Yes I am

Re: Activity Tab no longer shows viewing history

Jay
Dropboxer
Could you attach a screenshot showing what appears when you view the folder history for that folder?

Do you see any recent events for that folder?

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
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    Jay Dropboxer
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    Indifizal Explorer | Level 4
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