cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Check out the Dropbox cheat sheet for getting started in 2021 here!

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

After trying Dropbox Business, I can't manage folder access anymore. Why is that?

After trying Dropbox Business, I can't manage folder access anymore. Why is that?

Explorer | Level 3

after trying dropbox business, I have los admin rights of the folders that were in my free personal dropbox account. How to restore my admin rights?

16 Replies 16

Re: lost my admin rights

Explorer | Level 3

It is saying --"You don’t have permission to manage membership of this folder"

Re: lost my admin rights

Dropboxer

Hi there @ipsita, thanks for posting!

 

When you click the "Share" option for the folders, what permissions does it show that you have?

 

Do you see another user as the "owner" of the folders?

 

Please feel free to send along any screenshots, excluding any personal info. 

 

Let me know what you find!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: lost my admin rights

Explorer | Level 3

The owner is "Everyone at Ipsita", which is the dropbox workspace that was created and which i unsubscribed:

Edited by moderatorEdited by moderator

Re: lost my admin rights

Explorer | Level 3

It it not the fact that I can still edit, but the problem is I am no longer the owner of some these folders.

Re: lost my admin rights

Dropboxer

Hey there @ipsita; how are you today?

 

I'm sorry to jump in here; I just wanted to ask. Is it possible that you're currently in locked state

 

In that case, everyone on the team will continue to have view-only access and further collaboration will not be possible. Team members will be able to leave at will if needed though. 

 

Keep us posted on your findings. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: lost my admin rights

Explorer | Level 3

I do not think it is a locked state, as all of us can add and remove files. But I cannot remove deleted files from trash.

Re: lost my admin rights

Dropboxer

Could you post a screenshot of the exact error you get so we can have a visual too @ipsita?


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: lost my admin rights

Explorer | Level 3

image.png

Re: lost my admin rights

Explorer | Level 3

 

Edited by moderatorEdited by moderator

 

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?