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After updating to 107.4.443 a bunch of files are missing

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After updating to 107.4.443 a bunch of files are missing

New member | Level 2

Hi guys!

 

After I updated my old Dropbox to 107.4.443 a bunch of files, roughly 30 or 40 have been found missing in various folders on Dropbox. I have also looked on the Dropbox website or in the app itself but the files are nowhere to be found. Can I rewind back to any spacific date? 

 

Thanks! 

3 Replies 3
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Re: After updating to 107.4.443 a bunch of files are missing

Dropboxer

Hi there @1ManPerformance, thanks for reaching out to us here!

 

Can you let me know if you checked out these steps to see if you can locate and restore the files?

 

If not, do you see any actions related to the missing files in your events page here?

 

Let me know and we can go from there!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: After updating to 107.4.443 a bunch of files are missing

New member | Level 2

Hi Daphne! 

 

I tried the official version, but no, it would not help. I updated my old Dropbox version and it I actually did not delete the files. They disappeared as a result of updating Dropbox. 

 

Best, 

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Re: After updating to 107.4.443 a bunch of files are missing

Dropboxer

Could you clarify for me if you checked in your events page too, @1ManPerformance?

 

This shows all actions in your account, such as deletions, additions, moves etc.


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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