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All my Data is Lost

All my Data is Lost

sam63
New member | Level 2

Hi there,
I would appreciate it if you can help. I have a free account with Dropbox, and I used 4GB out of 5GB allowance. Today after many months, I logged in to my account and realised that all my data is lost. Not even a single file is left in the account. I never imagined that something like this could happen. I am devastated.... Is there any ways to recover the data?? Please help! 🙂
Many thanks

1 Accepted Solution

Accepted Solutions

Re: All my Data is Lost

Mark
Super User II

What does www.dropbox.com/events show?

 

How long ago is it since you last used the account? If its over 12 months ago it will have been deleted for being inactive (although they do send multiple emails out before they do this). 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

1 Reply 1

Re: All my Data is Lost

Mark
Super User II

What does www.dropbox.com/events show?

 

How long ago is it since you last used the account? If its over 12 months ago it will have been deleted for being inactive (although they do send multiple emails out before they do this). 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

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