I had a Dropbox Plus account a few years back and would frequently upload pictures and files using the Iphone app. After switching back to Dropbox basic since I didnt need that much storage anymore, I deleted the app from my phone when I got a new phone and just never redownloaded it. A couple years later I now log in to my account and every file is completely gone except for 6 random pictures. What happened here? I know I saved them to the app but now they are nowhere to be found.
When is the last time you remember seeing those files in our website?
Keep me posted on your findings!
Since you mentioned having the desktop app installed @Mm9242, it is possible that you moved the files from the Dropbox folder to another location on your computer while the app was running?
This would have removed the files from your Dropbox account, but kept the files on your computer.
Hi @Mm9242, are you certain that this is the same account you were using? Could you have another email address you use, which could also be associated with a Dropbox account of its own?
It's possible that the files might be located there.
If that's the case, then it sounds like the files were deleted from the account a while ago, if the events page isn't showing the changes, so it wouldn't be possible to recover any files from the account.
I'm sorry to be the bearer of bad news. If you require any further info, please let me know.
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