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All my folders are empty. Nothing in the 'Deleted' folder. Tried in mobile app, same. please help

All my folders are empty. Nothing in the 'Deleted' folder. Tried in mobile app, same. please help

New member | Level 2

Screen Shot 2020-08-05 at 6.55.20 PM.png

Can't see files in any folder. It says 'folder is empty'. i checked in deleted folder but nothing in there. Checked in mobile app, same result. I tried to re-set password and login again, same result. Can someone help me please?

1 Reply 1

Re: All my folders are empty. Nothing in the 'Deleted' folder. Tried in mobile app, same. please ...

Dropboxer

Hey there @aythakkar, thanks for reaching out to us here!

 

Can you check in your Events page to see if there are any actions related to the files you're looking for?

 

Also, if you do a search within your account for some of the file names you're looking for, do you get any results?

 

Let me know what you find!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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