cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Check out the Dropbox cheat sheet for getting started in 2021 here!

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Any ideas why my uploads are stalling?

Any ideas why my uploads are stalling?

New member | Level 2

I have been uploading pictures and videos from the website for weeks with no problem. However, I checked the status of my recent upload and it has not moved in 12 hours. 

I have 3.5% used of 1026GB and Dropbox is up to date. These files are not syncing to my computer as I'm trying to back everything to get rid of this iMac. 

What do I do? I'm afraid of not knowing where this stopped on uploads if I quit. Will it pick back up? Do I wait it out?

I looked at the cache and it only has today's files. 

1 Accepted Solution

Accepted Solutions

Re: Uploads stalling

Super User II
It wont pick up I'm afraid and sounds as if it has stalled.

I strongly suggest installing Dropbox on the iMac, putting everything inside the 'Dropbox' folder and letting it sync to the other machine normally.

 


- - -


Heart Did this post help you? If so please mark it for some Kudos below. 


 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


 Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

7 Replies 7

Re: Uploads stalling

Super User II
It wont pick up I'm afraid and sounds as if it has stalled.

I strongly suggest installing Dropbox on the iMac, putting everything inside the 'Dropbox' folder and letting it sync to the other machine normally.

 


- - -


Heart Did this post help you? If so please mark it for some Kudos below. 


 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


 Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

Re: Uploads stalling

New member | Level 2

The upload gives me a message indicating that there is 6 minutes left to complete my upload and that there are 43 files left. However, 6 minutes has turned into an hour with nothing showing but the same message and a spinning sprocket(?) which seems to indicate that it is attempting to upload the remainder of the files. What should I do? I hope that my question is clear.

 

Azell Madden

Re: Uploads stalling

New member | Level 2

Same here with 630 files …

Re: Uploads stalling

Dropboxer

Hey there @schnickfitzel) & (@acejagman), I’d like to touch base with you on the uploading issue you’re described us; are you still experiencing that? Please do let me know here & we'll take it from there! 

 


Jane
Community Moderator @ Dropbox
https:confused face:/dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Re: Uploads stalling

Explorer | Level 4

Hello Jane,

When I attempt to download some large file folder, I will follow-up with you. Thanks for reaching out!

Regards,

Azell Madden 

Re: Uploads stalling

Dropboxer

Thanks for circling back to me Azell (@acejagman1)! By all means; let’s keep this discussion as a direct point of contact, please do let me know if you have any additional questions or you need assistance in any way & I’ll do my best to check back with you asap. Happy Monday! 

 


Jane
Community Moderator @ Dropbox
https:confused face:/dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Re: Uploads stalling

New member | Level 2

I have to upload several folders of photographs every day. Unfortunately this takes way too long.

   Here's what I have to do when trying to upload folders, usually with 10 to 50 photos of about 600 KB each. At some point it tells me I have a static number of minutes left and a static number of files to go. It's stalled at that point with an unchanging number of minures and number of files left. The wheels go 'round and 'round, but nothing is happening.

   My work around at that point is to see which ones didn't go, then close the page, open another, then re-drag the remaining ones over. Sometimes this happens repeatedly. By the way, the files seem to load from the bottom up.

   This adds hours to my already 12 hour work day. Can't dropbox just work like it's s'posed to?

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?