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Anyone else thinking of canceling their Dropbox Membership due to continual upload errors?

Anyone else thinking of canceling their Dropbox Membership due to continual upload errors?

New member | Level 2

- I have plenty of storage space in my account

- file size is 277.7 MB

- Stops upload with message, "upload will take 1 min" for around 30 min

- Finally get an error saying it failed to upload

- This is the 4th try today - extremely frustrating (all failed)

- Try renaming it with dashes, no spaces, etc. same result

- This uploading problem has been an issue for me for almost a year

- trying to upload files from my desktop with most current OS on my Mac

Most likely will be cancelling my membership unless Dropbox or another member has fixed this?

Screen Shot 2020-12-14 at 12.08.14 PM.png

 
1 Reply 1

Re: Anyone else thinking of canceling their Dropbox Membership due to continual upload errors?

Dropboxer

Hey there @freelance_videographer; welcome to our Community and sorry to hear you're having issues with uploading files to our website. 

 

Just to make sure we've got everything covered, could you please let me know if you get any different results after clearing your browser's cache or on another browser with no extensions or plugins running? 

 

Thanks!

 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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