When previewing my showcase I see the myself as the author of the page. But when someone opens the showcase (who's not logged in to DropBox), it shows a "G" as author.. How can I fix this? See below screenshots:
Hi Dropbox support team,
I have the same question concerning this issue. Is it possible to show an authors profile picture (instead of a red circle with a “G” in it) to people who are not logged in?
Hi there @filbro, thanks for reaching out to us about this.
I looked into this with the team and it seems that the author's icon should be visible if the user viewing the Showcase has a Dropbox account and is signed in.
If the Showcase is viewed by someone without a Dropbox account or using an incognito browser, they should see the G icon as a Guest.
Hope this helps!
Hi Lusil, thanks for your answer.
Hmm, I don’t know if this makes sense to me. It’s unclear if the icon is the placeholder for the (showing) user or for the (viewing) guest. I think, if the author decides to show his icon/photo, than it should also be visible for guests (in contrast to the email adress, which of course is absolutely correct to not show it).
Thanks for your feedback, @filbro!
Whether positive or negative, we appreciate your comments and time you take to share them with us.
If you have any other thoughts or questions, don't hesitate to get back to us. Cheers!
I'm also having this bug. Reached out to support, will share a reply if they have an answer. Showcase seems so buggy for such a simple product. Lusil's answer indicates lack of understanding of the product which clearly has a toggle switch that says "Show Author" or "Hide Author", not show or hide current user's face here. Cruddy support as usual.
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