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Auto Synch

Auto Synch

New member | Level 2

The photos I take on my Google Pixel2XL have stopped auto-syncing to my Dropbox account. I have plenty of storage, both on my phone and in my Dropbox account. The voice note app I use is still auto syncing to Dropbox. I can't figure out why photos and video have stopped. I checked settings and nothing has changed from the last week. Any help would be greatly appreciated!

1 Accepted Solution

Accepted Solutions

Re: Auto Synch

Dropboxer

Hi there @gemcclintock; welcome aboard and happy Monday!

 

I'm not sure if this will do the trick, but can you turn off the automatic camera uploads feature from the mobile app's settings and re-enable it?

 

Keep me posted!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

3 Replies 3

Re: Auto Synch

Dropboxer

Hi there @gemcclintock; welcome aboard and happy Monday!

 

I'm not sure if this will do the trick, but can you turn off the automatic camera uploads feature from the mobile app's settings and re-enable it?

 

Keep me posted!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: Auto Synch

New member | Level 2
That actually did trick! I'm not sure why, considering I've had it enabled since downloading the app years ago. Thank you so much for the help!

Re: Auto Synch

Dropboxer

No worries @gemcclintock; I'm glad I could help. 

 

See you around the Community and enjoy the remainder of your week! 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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