Hello there @Aman Virani, I hope you're well today!
Could you just clarify for me which device you're using? For example, the mobile app or desktop app.
Are you adding the files on those devices, or through the website?
Let me know and we can go from there!
Hey @Aman Virani, thanks for the additional information.
Are you adding these files directly into your Dropbox account?
Keep us posted!
Could you send us a screenshot (without any personal information) of what you see when you hover over the Dropbox icon that should be next to your computer's clock?
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