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Backup

rwaibel
Explorer | Level 3

In spite of repeated attempts to stop Dropbox from synching and / or backing up certain files it repeated turns them back on. This then put me over the limit and I get constant notices that my Dropbox is full and I need to add more space. This is nothing more that a flagrant and blatant attempt to blackmail me to pay more and add storage I don't need / want. I do NOT need to back up my files to Dropbox nor synch them. I have a vert few limited number of files that I want available to me and family through Dropbox. If you don't fix this, I will uninstall Dropbox and recommend that everyone I know does so also.

5 Replies 5

Re: Backup

Mark
Super User II

There isnt anything to fix - Dropbox sync's what you tell it. If youve told it to sync things it will. You need to turn off (I assume) the backup tool and system via https://help.dropbox.com/installs-integrations/sync-uploads/computer-backup


 


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Re: Backup

rwaibel
Explorer | Level 3

Mark,

If you read my comment you would know that I HAVE turned off backup MULTIPLE times. Dropbox keeps turning it back on!

Re: Backup

Lusil
Dropboxer
Hi there @rwaibel, thanks for checking in with us and sorry to hear about your frustration. 

Could you send us a screenshot of your Backup tab and let me know which version of the desktop app you're running?

You can find the latter by hovering over the Dropbox icon that's next to your computer's clock. 

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: Backup

rwaibel
Explorer | Level 3

I've already uninstalled Dropbox and want nothing further to do with you. It is virtually impossible to reach technical support and this was a blatant attempt to extort money for something I did not want. You used to be a good company - not anymore.

Re: Backup

rwaibel
Explorer | Level 3

I've already uninstalled Dropbox and want nothing further to do with you. It is impossible to reach technical support and this was nothing less than an attempt to extort money for something I do not want. Dropbox used to be a good company - not anymore.

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