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Re: Bad Photo Quality & Original Size

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Bad Photo Quality & Original Size

New member | Level 2
New member | Level 2

I recently shared photos with a client. To my dissmay I got an angry email back saying that the quality of the phtos were horrible and the size of the image were small.

I checked out the problem, and pressed on the link that I sent him and behold it was true. I even tried downloading some photos hoping that it would be different once it is downloaded and it wasnt.

 

I really need to fix this so I can get this to my client. Please help me with problem!

 

Thanks so much have a great rest of your day

1 Accepted Solution

Accepted Solutions
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Re: Bad Photo Quality & Original Size

Super User II
Super User II
You need to download the actual file, not the preview version from the website.

Downloading the actual file by going in to the actual one and then pressing 'download' will work

 


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Heart Did this post help you? If so please mark it for some Kudos below. 


 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


 Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

1 Reply 1
Highlighted

Re: Bad Photo Quality & Original Size

Super User II
Super User II
You need to download the actual file, not the preview version from the website.

Downloading the actual file by going in to the actual one and then pressing 'download' will work

 


- - -


Heart Did this post help you? If so please mark it for some Kudos below. 


 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


 Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

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