This website uses cookies. By clicking OK, you consent to the use of cookies. Click Here to learn more about how we use cookies.
OK
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
English
Announcements
Check out the Dropbox cheat sheet for getting started in 2021 here!

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Bad, no connection on video file uploads

Bad, no connection on video file uploads

jjoseph63
New member | Level 2
October

I get  "lost connection warning when I try to upload video. This happened for the first time yesterday. Previous to then I had NO problem. Any help would be appreciated.

 Thank you.

  • 0 Likes
  • 1 Replies
  • 67 Views
0 Likes
Reply
1 Reply 1

Re: Bad, no connection on video file uploads

Walter
Dropboxer
October

Hi @jjoseph63; welcome to the Community!

 

I'm sorry to hear you're having issues with uploading your video files to Dropbox; let's have a look now.

 

Can you please let me know if you're using the app or the website version to upload this file to your account?

 

Also, if possible, send me a screenshot of the exact error you get so I can have a look too.

 

Thanks!

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

0 Likes
Reply
Polls
Are you starting new work habits this year?
Vote
Hide Results
Well, we know it can be hard to keep up good habits, so we made a new working from home cheat sheet, with some good habits, some things to avoid and some tips for making your day a little easier. Check it out here.

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?