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Bug: Fixed & Removable Drive Icons Have Red X Overlay

Helpful | Level 5

When Dropbox is running it places a Red X overlay on EVERY drive icon. Including optical and removable drives. If I exit DB all icons are restored to normal.

Never happened in previous versions. Current version Im using is: 77.3.125

Im not syncing drives and have only ever synced the default DB folder.

DB Running

DB Not running

1 Accepted Solution

Accepted Solutions
Highlighted

Re: Bug: Fixed & Removable Drive Icons Have Red X Overlay

Dropboxer
Dropboxer
Hey peeps!
 
So from what I can see initially, @Disk4mat and @AKai-945 you’re both running a beta version of the desktop app, denoted by xxx.3.xxx. Would you mind downgrading to the latest stable version and let me know if you still see the same issue?
 
You can do this by going to your account settings page here, and towards the bottom of the web page you need to toggle off the option for “Early releases”. Once you’ve done so, please download and install the latest stable version of the app, which can be done from here.
 
@AKolev, can you check for me the current version of the desktop app you have installed on your devices? If it appears they’re also beta versions, please also follow the above steps and get back to me with your update on the situation.
 
Let me know what you find peeps, if you have any questions then let me know - Thanks!

Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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View solution in original post

13 Replies 13
Highlighted

Re: Bug: Fixed & Removable Drive Icons Have Red X Overlay

New member | Level 2
New member | Level 2

I have same issue in version 77.3.125

Highlighted

Re: Bug: Fixed & Removable Drive Icons Have Red X Overlay

Helpful | Level 5

I also have this issue. Two devices with latest version. Tried reinstalling, it did not work.

Highlighted

Re: Bug: Fixed & Removable Drive Icons Have Red X Overlay

Helpful | Level 5

Thanks for confirming. I submitted a support ticket and referenced this thread.

Highlighted

Re: Bug: Fixed & Removable Drive Icons Have Red X Overlay

Dropboxer
Dropboxer
Hey peeps!
 
So from what I can see initially, @Disk4mat and @AKai-945 you’re both running a beta version of the desktop app, denoted by xxx.3.xxx. Would you mind downgrading to the latest stable version and let me know if you still see the same issue?
 
You can do this by going to your account settings page here, and towards the bottom of the web page you need to toggle off the option for “Early releases”. Once you’ve done so, please download and install the latest stable version of the app, which can be done from here.
 
@AKolev, can you check for me the current version of the desktop app you have installed on your devices? If it appears they’re also beta versions, please also follow the above steps and get back to me with your update on the situation.
 
Let me know what you find peeps, if you have any questions then let me know - Thanks!

Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Highlighted

Re: Bug: Fixed & Removable Drive Icons Have Red X Overlay

Helpful | Level 5

Yep that fixed it for me. I disabled early releases.... Exited DB (right click tray icon, Profile menu, Exit)... Installed from supplied link and drive icons are just fine. Huge thanks!

Re: Bug: Fixed & Removable Drive Icons Have Red X Overlay

Helpful | Level 5

I am also running 77.3.125, so will do the following steps and get it fixed. Thanks!

Edit: Reinstalled, now everything is working fine again. Thanks once again!

Highlighted

Re: Bug: Fixed & Removable Drive Icons Have Red X Overlay

Dropboxer
Dropboxer
I’m glad to hear the issue is resolved by simply downgrading to the latest stable version!
 
Let me know if you see this issue pop up again or if you have any other questions.
 
Hope you all have a great day - Cheers!

Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Highlighted

Re: Bug: Fixed & Removable Drive Icons Have Red X Overlay

Explorer | Level 4

This is not solved. I have the latest version and this also happens to me

Highlighted

Re: Bug: Fixed & Removable Drive Icons Have Red X Overlay

Dropboxer
Dropboxer
Hey there @Simpuhl,
 
Can you let me know the version of the desktop app that you have installed on your computer? 
 
Let me know what you find - Thanks!

Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
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