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Bunny Thumbnail Preview Pic

Bunny Thumbnail Preview Pic

cojo
New member | Level 2

Hi I'm having the bunny preview pic issue and it looks really terrible!!  This issue has been raised before: https://www.dropboxforum.com/t5/Dropbox-files-folders/unwelcome-thumbnail-on-shared-folder/td-p/3869... please can you advise?

Screenshot attached - appears when sending file link in instagram DM

Thanks 🙂

Screen Shot 2020-12-17 at 4.04.04 pm.png

7 Replies 7

Re: Bunny Thumbnail Preview Pic

Lusil
Dropboxer

Hi there @cojo, thanks for reaching out. 

 

Does the .pdf file preview when you tap or click on it by any chance? 

 

Have you noticed this happening when you share the link via any other platform, like an email? 

 

Let me know what you find, cheers!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: Bunny Thumbnail Preview Pic

Maclau
New member | Level 2

It happened to me too. It looks very unprofessional 😞

Re: Bunny Thumbnail Preview Pic

dennis z.
Explorer | Level 4

stop asking all sorts of questions and not do anything...  just try posting a dropbox link on Instagram or FB IM and see what happens.

 

Re: Bunny Thumbnail Preview Pic

llicata
New member | Level 2

Yooooo. This is so unprofessional. SO many people have complained about this on the support forums, for over a year now, and still no solution??

 

We really cannot run our companies with this cartoon rabbit popping up. We need a solution y'all.

Re: Bunny Thumbnail Preview Pic

dennis z.
Explorer | Level 4

I think it might be FB F'ing with dropbox links.. but I hate how DB Support seems to just be using a script.  

1. did you turn your computer off and on

2. did you update..   etc etc BS

how about just trying it..

 

Re: Bunny Thumbnail Preview Pic

llicata
New member | Level 2

Agreed. Asking if the problem replicates in other locations is beyond the point, also

It's happening consistently in instagram and facebook, period. It's not a glitch.

I am certain that Dropbox has the means to attend to this vis-a-vis some basic coding.

Re: Bunny Thumbnail Preview Pic

dennis z.
Explorer | Level 4

I changed the question and got a answer.. it's an intention default image that dropbox adds..

I wonder if there is a way to persuade them to change it..  who would you even talk to?

 

https://www.dropboxforum.com/t5/Dropbox-installs-integrations/is-Instagram-messing-with-Dropbox-by-a...

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    dennis z. Explorer | Level 4
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