cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Check out the Dropbox cheat sheet for getting started in 2021 here!

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Camera uploads restarts syncing with the same photos after emtying the Dropbox

Camera uploads restarts syncing with the same photos after emtying the Dropbox

New member | Level 2

Hey there,

since I have Dropbox installed on my new IPhone, the camera upload restarts over and over again with the same pictures after emtying the dropbox.
Here is what I do/did:

- Took some pictures

- Installed Drop box and activated Camera upload

- photos and videos were uploaded via Wifi

- my dropbox was almost full, so I emptied the dropbox camera upload folder on my pc (which is what I always did after uploads with my old phone)

--> But then the upload restarted with the pictures that were already secured

Since I know it worked with my former Dropbox setting on my old phone I am hopeful, someone can explain what I did wrong this time. I only wish to upload each file once.

 

Thank you & cheers 
Corinna

3 Replies 3

Re: Camera uploads restarts syncing with the same photos after emtying the Dropbox

Dropboxer

Hey there @co795; welcome aboard!

 

Can you clarify for me if you see any duplicate files on our website and if this happened just once while the desktop app was syncing on your computer? 

 

Thanks so much, Corinna! 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Camera uploads restarts syncing with the same photos after emtying the Dropbox

New member | Level 2
Hello Walter,
no, I do not see / have duplicate Files in my Dropbox Folder. I emptied the camera upload folder (by copying them to my pc and deleting them afterwards). But then Dropbox starts to upload the same pictures and does not proceed with the ones that weren‘t uploaded before.
I did not have this problem with my old mobile phone. The same file was only saved once to my Dropbox folder.
Thank you in advance

Re: Camera uploads restarts syncing with the same photos after emtying the Dropbox

Dropboxer

Did you give enough time to the app to sync those changes normally @co795?

 

Was it showing 'up to date' when you did that or was it still syncing in your system tray/menu bar?


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Polls
Are you starting new work habits this year?

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?