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Can DBX Business groups contain members who have DBX Free/Pro accounts?

Can DBX Business groups contain members who have DBX Free/Pro accounts?

New member | Level 2

We have DBX Business. We would like to create a Group of users who are NOT part of our company; these users have DBX accounts that are either free or paid on their own (ie. Pro). Can I create a group with users who are external to our company?

1 Accepted Solution

Accepted Solutions

Re: Can DBX Business groups contain members who have DBX Free/Pro accounts?

Super User II

@jeffn wrote:

Can I create a group with users who are external to our company?


No, you can't. Groups are intended for team members only.

View solution in original post

4 Replies 4

Re: Can DBX Business groups contain members who have DBX Free/Pro accounts?

Experienced Collaborator | Level 13
I could not find definitive documentation that spelled that answer out; however, I know Groups are meant to manage your Team specifically. I just test this in my Admin Console and it says “this is not a member of your Team” and would not allow me to add them.

Re: Can DBX Business groups contain members who have DBX Free/Pro accounts?

Super User II

@jeffn wrote:

Can I create a group with users who are external to our company?


No, you can't. Groups are intended for team members only.

View solution in original post

Re: Can DBX Business groups contain members who have DBX Free/Pro accounts?

New member | Level 2

Why would I want to move to DBX Business then?  I would potentially either limit the number of people I can share files with or it is going to cost me a fortune at £10/month/user.  I have at least 20 different people in 6 different groups who I regularly share files with and sometimes add and drop others.  Currently this works well with the free service but I am running out of space and I thought that a subscription service would add a benefit and functionality not take it away.  Am I missing something, what is the solution?

Re: Can DBX Business groups contain members who have DBX Free/Pro accounts?

New member | Level 2

I share the need and for me it is very important : Dropbox business is meant to be the file system repository. I do want to share some parts of it with my partners, my accounter, my service provider and so on. I can do it adding individual folder by folder, but it is not safe nor manageable.

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