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Can I change the ownership of a shared folder I don't own?

Can I change the ownership of a shared folder I don't own?

JanML
Explorer | Level 3

I belong to a group where the original owner has left ( as in died ), i am an editor in this group. Is there anyway we can get the ownwership changed - obviously we cannot ask the original owner to transfer ownwership.

1 Accepted Solution

Accepted Solutions

Re: Shared folders

Jay
Dropboxer

Hi @JanML, thanks for messaging the Community.

 

I'm sorry to hear about these circumstances. Unfortunately, only the owner of the shared folder can change the ownership to another user, even our support team wouldn't be able to make the change.

 

As this is the case, you can instead create a new folder elsewhere, copy the files from that existing shared folder into there, and then share the new folder to the people you want to invite.

 

Since you're an editor of the old folder, you can also remove the other members so they no longer have access to the old folder, to prevent confusion between the two folders.

 

I hope this helps to clarify matters.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

1 Reply 1

Re: Shared folders

Jay
Dropboxer

Hi @JanML, thanks for messaging the Community.

 

I'm sorry to hear about these circumstances. Unfortunately, only the owner of the shared folder can change the ownership to another user, even our support team wouldn't be able to make the change.

 

As this is the case, you can instead create a new folder elsewhere, copy the files from that existing shared folder into there, and then share the new folder to the people you want to invite.

 

Since you're an editor of the old folder, you can also remove the other members so they no longer have access to the old folder, to prevent confusion between the two folders.

 

I hope this helps to clarify matters.


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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