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Can I recover dropbox files if i closed my account? I closed my account around June 30

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Can I recover dropbox files if i closed my account? I closed my account around June 30

New member | Level 2

I stopped paying for my business account around June 30 and would like to reopen the account.  Most of my files disappeared from my Dropbox account and if I start the same business account (1TB) will my previous files reappear?

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Re: Can I recover dropbox files if i closed my account? I closed my account around June 30

Dropboxer

Hi @Waynem1; welcome to our Community!

 

Downgrading an account or cancelling a subscription is not affecting any files you may have stored in your account. 

 

Can you let me know some additional information about your missing files?

 

For example, when is the last time you saw them on our website? Can you find any sign of them in your events page? 

 

Keep me posted! 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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