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Can I recover my deleted files?

Can I recover my deleted files?

imprezident
New member | Level 2

I miss all my files and folders in Dropbox. I may have deleted them when I tried to hide some directories on another device. And I don't remember when and where. Can I restore my files if I buy payed version Dropbox?

 

I found the action log. It says that I deleted all the files on December 16, 2020. Is there any way to recover them?

1 Reply 1

Re: Can I recover my deleted files?

Jay
Dropboxer
Hi @imprezident, thanks for messaging the Community!

It looks like the files were deleted outside of 30 days ago from what you're describing.

If you're on a Basic plan, then it wouldn't be possible to recover those files, even if you upgrade, since it isn't retroactive to restore files.

I'm sorry to be the bearer of bad news. If there's any additional info you need, please let me know.

Jay
Community Moderator @ Dropbox
dropbox.com/support


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