cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Check out the Dropbox cheat sheet for getting started in 2021 here!

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can I recover old photos on my account?

Can I recover old photos on my account?

New member | Level 2

In January of 2015 my cousin shared my baby shower photos with me, I want to download the pictures because I have no memories but these photos. Please help me

1 Reply 1

Re: Old photos

Dropboxer

Hi @Danyelle13, thanks for joining the Community!

 

I'm sorry to hear about the missing files. If the photos are deleted, then you have up to 30 days to recover them from the deleted files page.

 

If they deleted the share, then they'd need to check if the files are still on their account.

 

Let me know how it goes!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Polls
Are you starting new work habits this year?

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?