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Re: Can I restore a file I deleted more than 30 days ago by an upgrade, or is it permanently gone?

Can I restore a file I deleted more than 30 days ago by an upgrade, or is it permanently gone?

Explorer | Level 3

Can I restore a deleted photo more than 30 days ago, maybe with an upgrade or is it permanently gone. Does anyone knows an email address from Dropbox . I cannot find any .

1 Accepted Solution

Accepted Solutions

Re: Can I restore a file I deleted more than 30 days ago by an upgrade, or is it permanently gone?

Super User II

@Venatora wrote:
Can I restore a deleted photo more than 30 days ago, maybe with an upgrade or is it permanently gone. Does anyone knows an email address from Dropbox . I cannot find any .

No, upgrading your account will not allow you to delete a file beyond its original recovery period. The new recovery period (180 days) will be effective for any newly deleted files. As for an email address for Dropbox, you can find the Support options available to you on the Support page.

View solution in original post

1 Reply 1

Re: Can I restore a file I deleted more than 30 days ago by an upgrade, or is it permanently gone?

Super User II

@Venatora wrote:
Can I restore a deleted photo more than 30 days ago, maybe with an upgrade or is it permanently gone. Does anyone knows an email address from Dropbox . I cannot find any .

No, upgrading your account will not allow you to delete a file beyond its original recovery period. The new recovery period (180 days) will be effective for any newly deleted files. As for an email address for Dropbox, you can find the Support options available to you on the Support page.

View solution in original post

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