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Can I still download and view my files when my free 27GB promotion plan Expires?

Can I still download and view my files when my free 27GB promotion plan Expires?

Explorer | Level 4

Can I still download and view my files forever when my free 27GB 1-year promotion plan Expires? or will my files be stuck on my dropbox forever until I upgrade it again? I need your help please, Thank You:folded hands:

3 Replies 3

Re: Can I still download and view my files when my free 27GB promotion plan Expires?

Dropboxer

Hi @eh b0ss, thanks for posting today!

 

When your promotional space expires, all that will happen is that files will stop syncing if the account is overquota at the time.

 

You can still view and download them from the site without any issue, and delete them if you want. Bringing the account under the quota limit would allow files to sync again.

 

If you need any more details, feel free to message back!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Can I still download and view my files when my free 27GB promotion plan Expires?

Explorer | Level 4

Thank You so much, Jay. You are such a Godsend. Hope you have a wonderful day.

Re: Can I still download and view my files when my free 27GB promotion plan Expires?

Dropboxer

Not a problem, @eh b0ss, have a great week ahead!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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