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Can i recover deleted files from dropbox more than 1 year ?

New member | Level 2
New member | Level 2

Can i recover deleted files from dropbox more than 1 year ? If it will recover, i don't care how many budget spent for that thing. Thanks a lot.

1 Accepted Solution

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Re: Can i recover deleted files from dropbox more than 1 year ?

Dropboxer
Dropboxer

Hi there, unfortunately this isn’t possible as 30 days is limit for Basic accounts.

There are only two rare exceptions.

- If you were on, and are still on an old Dropbox Pro plan from 2 or more years ago which has Unlimited Version History.
- If you were on, and are still on a Dropbox Business team which was created before the Standard and Advanced plans were rolled out, and the team admin opted to keep Unlimited Version History.

Apart from that, the files would be unrecoverable today.

 

[This thread is now closed. If you have a similar or new question, you can ask here]

Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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View solution in original post

1 Reply 1
Highlighted

Re: Can i recover deleted files from dropbox more than 1 year ?

Dropboxer
Dropboxer

Hi there, unfortunately this isn’t possible as 30 days is limit for Basic accounts.

There are only two rare exceptions.

- If you were on, and are still on an old Dropbox Pro plan from 2 or more years ago which has Unlimited Version History.
- If you were on, and are still on a Dropbox Business team which was created before the Standard and Advanced plans were rolled out, and the team admin opted to keep Unlimited Version History.

Apart from that, the files would be unrecoverable today.

 

[This thread is now closed. If you have a similar or new question, you can ask here]

Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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