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Can't Find My Files

Can't Find My Files

a_mahm
New member | Level 2

Hi, 

 

I used to use dropbox back in 2015 and but when I open my account nothing is there. I know for a fact my photos etc were on there because I checked my email and I could see I used almost 2gb by December 2015. Does any one know why they have disappeared and if I can get them back? I am desperate for these pics. 

 

Thanks 

1 Reply 1

Re: Can't Find My Files

Mark
Super User II

My guess is that your account was deactivated due to not being used: https://help.dropbox.com/accounts-billing/settings-sign-in/email-about-inactive-account

 

Have a look at www.dropbox.com/events to see what that says. If it only shows you recent history then thats what happened.


 


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