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Can’t access file sent to me

Can’t access file sent to me

Gavin6
New member | Level 2

Hi, why can’t I access these files that have been shared with me?
Thanks

1 Reply 1

Re: Can’t access file sent to me

Jay
Dropboxer

Hi @Gavin6, thanks for posting on the Community!

 

Could you clarify how the files are being shared with you? Is it via a shared link or a shared folder/file directly?

 

What error do you get when trying to access them?

 

Any other info or screenshots would be helpful!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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