Can't access files on my computer after canceling a free trial of dropbox business.
Hey there @chereda; welcome to our Community!
As I'm not quite sure about the issue at hand, can you clarify if you have or had the desktop app installed at some point on your device?
While at it, could you send us a screenshot of any error you may be getting and another one of how the files look like on your computer?
Thanks!
As I'm not quite sure about the issue at hand, can you clarify if you have or had the desktop app installed at some point on your device?
While at it, could you send us a screenshot of any error you may be getting and another one of how the files look like on your computer?
Thanks!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Dropbox was on my mac.
Where exactly are you trying to open those files from @chereda?
Can you take a look at the files' paths and let me know if you see Dropbox mentioned anywhere?
Can you take a look at the files' paths and let me know if you see Dropbox mentioned anywhere?
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below. Still stuck? Ask me a question! Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
