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Re: Can't create a link to file

Can't create a link to file

IreneHelix
New member | Level 2
September

When I try to create a link to file, I get the following message "You don't have permission to create link to this content". How do I fix this?

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Re: Can't create a link to file

IreneHelix
New member | Level 2
September

Thanks for the answer. The problem has been resolved. This happened due to a lot of traffic. After upgrading tariff plan from Basic to Plus, the ability to create links resumed.

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Re: Can't create a link to file

Jay
Dropboxer
September

Hi @IreneHelix, thanks for joining the Community!

 

I'm sorry to hear about this. Are you experiencing this issue on any file in your Dropbox account?

 

Are these files located in a shared folder owned by another user?

 

Keep me posted!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Can't create a link to file

IreneHelix
New member | Level 2
September

Thanks for the answer. The problem has been resolved. This happened due to a lot of traffic. After upgrading tariff plan from Basic to Plus, the ability to create links resumed.

View solution in original post

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Re: Can't create a link to file

Jay
Dropboxer
September

No worries, @IreneHelix, glad to hear that the links are working now!

 

Enjoy the rest of your week!

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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