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Can't create links to share files

Can't create links to share files

nievesherranz
New member | Level 2

Hello,

 

Since a couple of months, I can't create a dropbox link to any file in my Dropbox account. I keep getting this error "You don't have permission to create a link to this content".

 

Just to clarify: I am the Owner of all the files, it happens with any file (not a specific one) and I have always been able to share the dropbox link previously.

 

What should I do to fix it? 

 

Regards,

Nieves

3 Replies 3

Re: Can't create links to share files

Walter
Dropboxer
Hey @nievesherranz; welcome to our Commmunity!

It seems like your shared links have been banned

As it's been a while since you first got this error message, may I reach out via email to have a further look into this?

Thanks!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Can't create links to share files

nievesherranz
New member | Level 2

Hi Walter, of course!

 

Thanks

Re: Can't create links to share files

Walter
Dropboxer
No worries, Nieves. You've got :envelope: 

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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