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Can't figure out why I get the Your Dropbox is full notice when I only have two files in it

Can't figure out why I get the Your Dropbox is full notice when I only have two files in it

New member | Level 2

Dear Community, I am stumped! Got a 'Your Dropbox is full' notice awhile ago. I deleted all but one file.   Just one left when I click 'All Files'. Nothing in 'Deleted Files'. And in 'Shared Files' still all the files I've ever shared are visible. I deleted them, how can they still be there? This morning I have added one new file and the 'Your Dropbox is Full' notice popped up again. I don't understand what I've done wrong or what I need to do. I can't imagine I've filed my Dropbox with one movie and a few photos. Help will be much appreciated! 

1 Reply 1

Re: Can't figure out why I get the Your Dropbox is full notice when I only have two files in it

Dropboxer

Hi @LynnCarruthers, let's see what we can find here. 

 

Since you mention that you've gone ahead and removed most of your files from your account, could you send me a screenshot of your Plan tab?

 

Looking forward to hearing back from you!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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