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Can't get access to the folder

Can't get access to the folder

katesapiy
New member | Level 2

Hi, I have a free account on Dropbox, and the client share with me a folder (7Gb), I can't open it because of free space.

But I know there's a way to share a folder with me in another way, so I can open it.

Could you help me?

1 Accepted Solution

Accepted Solutions

Re: Can't get access to the folder

Здравко
Super Collaborator | Level 20

@katesapiy wrote:

Hi, I have a free account on Dropbox, and the client share with me a folder (7Gb), ...


Hi @katesapiy,

You are falling in overquota and Dropbox application stops syncing. (7GB > 2GB)

 


@katesapiy wrote:

...

But I know there's a way to share a folder with me in another way, so I can open it.

...


No precisely "share a folder" in such a situation! Shared content is count to receiver account quota together with sender account quota. Both account are drawn with the shared content size, unfortunately - Dropbox politics. 🤷

Sender can use shared link, instead. 😉 Since there isn't receiver designated, no overquota appears. Ask you client to send you shared link to the folder instead of sharing folder itself.

Hope this helps.

View solution in original post

3 Replies 3

Re: Can't get access to the folder

Rich
Super User II

@katesapiy wrote:

Hi, I have a free account on Dropbox, and the client share with me a folder (7Gb), I can't open it because of free space.

But I know there's a way to share a folder with me in another way, so I can open it.


If you only need view/download access, your client can send you a shared link to the folder. If you need edit access to the folder, then you'll need to upgrade your account to have enough space to hold the shared folder.

Re: Can't get access to the folder

Здравко
Super Collaborator | Level 20

@katesapiy wrote:

Hi, I have a free account on Dropbox, and the client share with me a folder (7Gb), ...


Hi @katesapiy,

You are falling in overquota and Dropbox application stops syncing. (7GB > 2GB)

 


@katesapiy wrote:

...

But I know there's a way to share a folder with me in another way, so I can open it.

...


No precisely "share a folder" in such a situation! Shared content is count to receiver account quota together with sender account quota. Both account are drawn with the shared content size, unfortunately - Dropbox politics. 🤷

Sender can use shared link, instead. 😉 Since there isn't receiver designated, no overquota appears. Ask you client to send you shared link to the folder instead of sharing folder itself.

Hope this helps.

Re: Can't get access to the folder

katesapiy
New member | Level 2

Thank you!

Who's talking

Top contributors to this post

  • User avatar
    katesapiy New member | Level 2
  • User avatar
    Здравко Super Collaborator | Level 20
  • User avatar
    Rich Super User II
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