Can't get access to the folder

[katesapiy]

Hi, I have a free account on Dropbox, and the client share with me a folder (7Gb), I can't open it because of free space.

But I know there's a way to share a folder with me in another way, so I can open it.

Could you help me?

[Rich]

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@katesapiy wrote:

Hi, I have a free account on Dropbox, and the client share with me a folder (7Gb), I can't open it because of free space.

But I know there's a way to share a folder with me in another way, so I can open it.

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If you only need view/download access, your client can send you a shared link to the folder. If you need edit access to the folder, then you'll need to upgrade your account to have enough space to hold the shared folder.

[Здравко · Accepted solution]

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@katesapiy wrote:

Hi, I have a free account on Dropbox, and the client share with me a folder (7Gb), ...

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Hi @katesapiy,

You are falling in overquota and Dropbox application stops syncing. (7GB > 2GB)

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@katesapiy wrote:

...

But I know there's a way to share a folder with me in another way, so I can open it.

...

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No precisely "share a folder" in such a situation! Shared content is count to receiver account quota together with sender account quota. Both account are drawn with the shared content size, unfortunately - Dropbox politics. 🤷

Sender can use shared link, instead. 😉 Since there isn't receiver designated, no overquota appears. Ask you client to send you shared link to the folder instead of sharing folder itself.

Hope this helps.

[katesapiy]

Thank you!