Can't load files on Web app

[dinkova_iskra]

Hi,

I'm facing an issue with DB's web app. 

I use the web app to write in MS Docs but since yesterday I'm having issues with loading folders, when I'm working on a Document it Expires every 5 Min and refuses to save.

My primary browser is Chrome, I tried Brave and I have the same issue. I tested my internet speed and other websites and they load up super quickly.

I cleared cache on Chrome as well and still have the same issue.

Any ideas?

[Daphne]

Hi there @dinkova_iskra, thanks for reaching out!

Can you let me know if there is any difference when using an incognito browsing window?

If not, can you send me a screenshot of any errors that you're getting when you're not able to save?

Looking forward to hearing back from you!