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Can't open powerpoint files

Can't open powerpoint files

PierreHakim
New member | Level 2

when I try to open powerpoint Files it only shows the preview option this didn'tProblem.png happen before can someone help me

1 Reply 1

Re: Can't open powerpoint files

Hannah
Dropboxer
Hi @PierreHakim, thanks for joining us here on the Community!

One thing I noticed is that the icon of the PowerPoint file doesn't look correct (like the icon of the Excel file above it, for example).

Is PowerPoint working correctly on the computer? Are you able to open other PowerPoint files?

And if you drag the file out of your Dropbox folder, are you able to open it?

Let me know what you find!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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