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Can't play my music files, it freezes

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Can't play my music files, it freezes

New member | Level 2

I made the mistake of trying to play one of my music files from dropbox to Amazon music, and now when I click to play it on dropbox, it double click and freezes,can someone help me.

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Re: Can't play my music files, it freezes

Dropboxer

Hey @Martel66, thanks for posting your question on the Dropbox Community - let's see what we can find on this together. 

 

I'll just need you to confirm a few things for me, such as:

  • Are you having trouble when trying to preview other music files?
  • Have you tried another browser or an incognito window? 
  • Have you rebooted your device?

Let me know what you find, thanks!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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