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Can't retrieve deleted files

New member | Level 2
New member | Level 2

In setting up new dropbox account and the app for macbook, dropbox started backing up files and didnt want this to happen. So started deleting backed up files and now when searching on the computer for certain files, they no longer exist. I tried to retrieve them from drop box but can't find them. This was only 3 days ago so within the 30 day window. How can I find all the deleted files?

 

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Re: Can't retrieve deleted files

New member | Level 2
New member | Level 2

Almost the same happen to me yesterday....and still not found how to restore those files

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Re: Can't retrieve deleted files

Dropboxer
Dropboxer

Hi @southernrun & @Janeth33; welcome to our Community!

 

For more information on our computer backup feature along with instructions on how to disable it and/or restore your files, I'd suggest checking the relevant Help Center article:

 

I hope this helps and please let me know if you have any follow up questions. 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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