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Can't rewind dropbox

Can't rewind dropbox

Explorer | Level 4

Hello, so a file was deleted on my account and then permanently deleted from the "deleted files" tab. This was less than 2 weeks ago and I tried to rewind to that moment, but the event doesn't show, and I can't rewind to that point in time. I tried uploading a random file today and then permanently deleted it, but it still doesn't show up in the events tab, nor can I rewind to restore it. Is this how it's supposed to be? If you permanently delete something you can't rewind to the point when you uploaded it? The file is not on my shared tab, neither was it uploaded on another account.

1 Accepted Solution

Accepted Solutions

Re: Can't rewind dropbox

Dropboxer

Hey @jador; welcome to our Community!

 

Yes, you're correct in your assumption: Permanently deleted files from our website through the deleted files page are indeed unrecoverable. 

 

Let me know if you have any more questions!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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1 Reply 1

Re: Can't rewind dropbox

Dropboxer

Hey @jador; welcome to our Community!

 

Yes, you're correct in your assumption: Permanently deleted files from our website through the deleted files page are indeed unrecoverable. 

 

Let me know if you have any more questions!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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