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Can't see shared files

NabilNeazee New member | Level 2
New member | Level 2
1 Reply 1

Re: Can't see shared files


Hey there @NabilNeazee - how are you today?

I'm sorry to be the bad news bearer here, but there's no way to batch rename your files within our website at the moment. That being said, you might be able to find a third party app/service that might do this for you, or -depending on your level of expertise- maybe compile your own script to do this programmatically. I won't be able to help with that though. 

As you found out, the colon character ( is indeed incompatible for file names on Windows (more info can be found here:, so to prevent sync problems like this in the future, I'd suggest to try to avoid naming your files with characters incompatible with the Windows file system

I hope this helps to a certain extent and please let me know if you have any further queries; I'll be happy to follow up!

PS: As you probably know, you can always use our look-up tool for problematic file names following this link:


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