cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Tell us what you want to see on the Community here!
Close

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't select the "Can Edit" option when sharing a dropbox folder

Highlighted

Can't select the "Can Edit" option when sharing a dropbox folder

Helpful | Level 6

I am helping a fellow admin user who is trying to share a folder.  Normal steps to complete but when selecting the permission options, "Can Edit" is grayed out and his only option is to share with "Can View" permission. 

 

Any idea what might be causing him to get tripped up?  We have similar permission and I can share the folder with "Can Edit".  

 

Should I start at the folder level to look for differences?

 

or

Start with finding the difference in our users?

 

 

3 Replies 3
Highlighted

Re: Can't select the "Can Edit" option when sharing a dropbox folder

Dropboxer

Hi @cmiarshvac, thanks for posting today!

 

I'm sorry to hear about this. Is this a shared folder, or a team folder?

 

You can tell the difference with the icon of the folder itself, which is a either two people or a building respectively.

 

Keep me posted!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Highlighted

Re: Can't select the "Can Edit" option when sharing a dropbox folder

Helpful | Level 6

@JayThe folder in question is a Team folder. 

Highlighted

Re: Can't select the "Can Edit" option when sharing a dropbox folder

Dropboxer

The might need to share the folder via the admin console itself, and they can change permissions of the folders from there.


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?