cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Back again with another edition of 'How we use Dropbox', so find out how Emma uses to-do lists to get it all done here!

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't share a file

Can't share a file

Sem1
Explorer | Level 3

Hello.
I can't share a file with a specific email address [email removed as per the Dropbox Community's Guidelines]
Another email address can get access to the sharing file except this one.

3 Replies 3

Re: Can't share a file

Hannah
Dropboxer

Hi @Sem1, thanks for posting in our Community today!

Would you mind clarifying this a little? Are you getting some kind of error message when trying to share a file with the particular email address?

If you do, can you send us a screenshot, while hiding any personal info?

Thanks!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Can't share a file

Sem1
Explorer | Level 3

Hello.
Thank you for your replay.
No, I do not have any errors from my side. One person can't have access to my file via sharing link, 3 from 4 persons can do this 1 can't.

Re: Can't share a file

Hannah
Dropboxer
Thanks for the update on this!

Do you know what this person is seeing when they open the link or if they get any error messages?

Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Who's talking

Top contributors to this post

  • User avatar
    Hannah Dropboxer
  • User avatar
    Sem1 Explorer | Level 3
What do Dropbox user levels mean?
Need more support?