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Can’t upload a single pic to DB from my photos

New member | Level 2
New member | Level 2

After
Recently upgrading my iPhone, suddenly I can’t move single pics from my photos to DB folders? I don’t auto upload all photos, but select and upload in ones or twos. Any help appreciated!

1 Accepted Solution

Accepted Solutions
Highlighted

Re: Can’t upload a single pic to DB from my photos

Dropboxer
Dropboxer

Thanks for getting back to me, @Scoots

Do you by any chance see the Save to Dropbox option when you try to upload the photo?

Could you also try uploading it directly from the Dropbox mobile app using these steps

Let me know what you find!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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View solution in original post

5 Replies 5
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Re: Can’t upload a single pic to DB from my photos

Dropboxer
Dropboxer

Hi there @Scoots, let's have a look into this together. 

I'll just need a bit more info on this, such as:

  • What steps are you taking to upload photos to your Dropbox account?
  • Are you adding them through the mobile app or the mobile's web browser?
  • Are you getting any error messages? If so, could you send me a screenshot (without any personal details) of it?

Let me know what you find!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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Re: Can’t upload a single pic to DB from my photos

New member | Level 2
New member | Level 2
Using from my ap. I used to touch the send icon, pick dB and up it went. Now when I hit the send icon a new box comes up that says choose folder. I choose it but the post button won’t send it
Highlighted

Re: Can’t upload a single pic to DB from my photos

New member | Level 2
New member | Level 2

Hi Lusil

Using my mobile ap in the past I've always been able to select a single photo and pick dropbox icon as the destination and away it goes. now suddemy I can't. No error messages. Just a new box that aloows me to choose the folder for the photo, but when I hit "post" nothing happnes :(

Highlighted

Re: Can’t upload a single pic to DB from my photos

New member | Level 2
New member | Level 2

 

Thanks for this information. It is useful

Highlighted

Re: Can’t upload a single pic to DB from my photos

Dropboxer
Dropboxer

Thanks for getting back to me, @Scoots

Do you by any chance see the Save to Dropbox option when you try to upload the photo?

Could you also try uploading it directly from the Dropbox mobile app using these steps

Let me know what you find!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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