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Can you help me find my files?

New member | Level 2
New member | Level 2

I cannot see all my files I've created. I know you can look them up by name but I dont remember all of my files names. How can I view all my files I created?

1 Accepted Solution

Accepted Solutions
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Re: Missing files

Dropboxer
Dropboxer
Hey @Mopardiva
 
Indeed, you can find your files through the search bar or through your account manually, but you can also check out your events page for more details. 
 
If you’re still having trouble with this, could you please clarify how you added the files to your account? Did you upload them through the website, the desktop app, or the mobile app?
 
Let me know how it goes!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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3 Replies 3
Highlighted

Re: Missing files

Dropboxer
Dropboxer
Hey @Mopardiva
 
Indeed, you can find your files through the search bar or through your account manually, but you can also check out your events page for more details. 
 
If you’re still having trouble with this, could you please clarify how you added the files to your account? Did you upload them through the website, the desktop app, or the mobile app?
 
Let me know how it goes!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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Help please find my files

New member | Level 2
New member | Level 2

How would I find my name it's Rocco [removed by moderator] I'm in Kansas the email is [removed by moderator] and I think this email [removed by moderator] or [removed by moderator] it's in her dropbox.

Highlighted

Re: Help please find my files

Dropboxer
Dropboxer

Hey @Rocco316, thanks for posting. 

We cannot see Dropbox accounts or File version history details via the Dropbox Community, for privacy reasons. 

Have you used the search bar on Dropbox.com to look for the files in the Dropbox accounts you mentioned?

If you have tried this already and couldn't find them, my best advise is to create a ticket with support about this, using the email address associated with your Dropbox account: https://www.dropbox.com/support

Our agents will need an example file name and will be able to look for the files. 

Hope you find your files soon!

crossed fingers Have a nice day. 


Fiona
Community Moderator @ Dropbox
https://dropbox.com/support


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