Cannot access drop box application (Mac) in order to unlink dropbox from desktop folders

[Thomas Kalasz]

I am trying to unlink the desktop folder that drop box decided to upload (and cram my storage space full). I do not want my desktop folders in drop box. The instructions I've found for doing this say to go to the App, well when I open it all that pops up is a "Dropbox folder" in the Mac finder format, not in a separate program/application. 

I also remember reading that if I delete the storage on drop box, it will erase my info on MY COMPUTER!What the hell.

[Vicker]

Hi, @Thomas Kalasz ,

To answer your question, if you want to launch the "Dropbox desktop app" instead of "Finder", you will have to change it inside the Dropbox preferences page (General tab > Open folders in). Please refer to the following official documentation for details.

What is the Dropbox desktop app? > Choose where to open folders

https://help.dropbox.com/installs-integrations/desktop/desktop-application-overview

And if you want to stop Dropbox from backing up your computer, you could simply change the setting inside the Dropbox preferences page (Backups tab > This Mac section). Details are available in this official documentation.

How to use computer backup > Turn off computer backup

https://help.dropbox.com/installs-integrations/sync-uploads/computer-backup

Hope this helps.

Cheers

Vicker

[Thomas Kalasz]

this is what comes up when I open the application

 here is what comes up when I open dropbox from the applications page, I can't access the preferences as you can see in the top left corner

[Hannah]

Hey @Thomas Kalasz, thanks for reaching out.

Can you tell me what you see when you click on the small Dropbox icon in your menu bar?

[Vicker]

Hi @Thomas Kalasz ,

The attached screenshot may help you through 🙂

Cheers

Vicker

[Thomas Kalasz]

Yes I posted a screenshot of it above in the conversation. 

[Hannah]

Thanks, Thomas!

Is this what you see when you open the app from the Dropbox icon in your dock (bottom of the screen) or the small one in your menu bar (top of the screen, near the battery icon)?

[Thomas Kalasz]

Hannah, Yes this screen shot that I posted above in the conversation is what I see when I click on the dock icon or try to open the application from the applications menu in the Mac finder, it does not allow me to access preferences

[Hannah]

Thanks for the clarification. It's strange that the Dropbox folder opens, when you click on the Dropbox icon in the menu bar.

Can you try uninstalling the Dropbox application, restarting your computer and then reinstalling it, to see if that helps?

[Thomas Kalasz]

I un-installed the application, restarted, installed, still can't open the menu when I double click the application icon in the applications folder. I can access dropbox from the top of the screen tho. I still can't figure out how to unsync the entirety of the folders on my desktop.