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Cannot download files to my IPAD air. Version 12.5.1

Cannot download files to my IPAD air. Version 12.5.1

Rich14
New member | Level 2

I can no longer download files to my IPAD air. Version 12.5.1 I get an unknown error Content unavailable message. Is their a fix for this or does dropbox not work anymore this IOS version 

Thanks.,

Rich

1 Accepted Solution

Accepted Solutions

Re: Cannot download files to my IPAD air. Version 12.5.1

Rich14
New member | Level 2

Thank you for the response. I uninstalled Dropbox and reinstalled it. Problem resolved. I send files to Dropbox then download via the cloud into stage Traxx 3 for my backing tracks.

Regards,

Rich

View solution in original post

3 Replies 3

Re: Cannot download files to my IPAD air. Version 12.5.1

Lusil
Dropboxer
Hi there @Rich14, let's see what we can do here. 

Are you downloading these files from the website on to your mobile device?

Does it happen with any file or specific ones by any chance?

If you could send me a screenshot of the error message as well, that would be super helpful. 

Looking forward to hearing back from you!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: Cannot download files to my IPAD air. Version 12.5.1

Rich14
New member | Level 2

Thank you for the response. I uninstalled Dropbox and reinstalled it. Problem resolved. I send files to Dropbox then download via the cloud into stage Traxx 3 for my backing tracks.

Regards,

Rich

View solution in original post

Re: Cannot download files to my IPAD air. Version 12.5.1

Lusil
Dropboxer
Glad to hear that you were able to resolve this in the end, @Rich14, awesome work with the troubleshooting!

If anything else comes up in the future, just give us another nudge.

In the meantime, I hope you have a lovely rest of your week!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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